Unbelievable!

Do not ever buy Canon Elura 50 digital camcorder. Why? I bought this thing in 2003 and recorded no more than 10 hours of video. Now, the playback on the camcorder itself is completely garbled. I cleaned the heads and still no improvement. I called the customer support guy and he thinks I am stupid or something. Since there is no improvement with the head cleaner, you will have to send it in for fixing. Oh how much will that cost. Freakin' $140 and I don't even know what they are fixing. I have to send it in, they estimate the cost, I pay, then wait months before I could get my DV back. He didn't have a good attitude either so I got angry and hung up on him. I hate this mess!